

Who can order labs through Healthie's E-labs feature?

You can learn more here: Getting Started: Labs and Healthie. Additionally, Healthie has other lab ordering options that might be a better fit for you. That said, you can create custom packages that have different lab options. You won't be able to request a lab through Quest without creating a package. With Healthie's Quest Diagnostics integration, you cannot connect your own (personal) Quest Diagnostics account at this time.Īs you need to create a package in order to order labs from Quest, is there a way that I can order labs without being required to create a package? If I add labs to a recurring package, will the lab order recur?Ĭan we connect our own Quest Diagnostics E-Labs account in our Healthie account instead?.Can I turn off notifications for E-Labs.Can I create a custom lab order to send to Quest?.Do you offer specialty or functional medicine labs?.How do I add a client's lab order to their chart in Healthie?.Are there any restrictions for clients?.Can my client pay with their insurance?.What are the fees associated with Quest Diagnostics E-Lab ordering?.Can I bypass the physicians review process for lab orders?.Who can order labs through Healthie's E-labs feature?.As you need to create a package in order to order labs from Quest, is there a way that I can order labs without being required to create a package?.Can we connect our own Quest account in our Healthie account instead?.Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.Frequently Asked Questions (Quest Diagnostics E-Labs)
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Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.For home collection kits with lab processing and resulting: These home collection kits cannot be canceled and are nonrefundable. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers.
